NURS 4455 Workplace Violence Discussion
NURS 4455 Workplace Violence Discussion
NURS 4455 Workplace Violence Discussion
Hello Marie Bwman! This is a compelling and insightful post about workplace violence (WPV). Indeed, WPV against healthcare providers employed in the mental health department is a serious occupational problem that affects both patients and staff (Mento et al., 2020). The implications of WPV include enhanced service costs and a reduction in the standards of care. Mental health care providers who are violently attacked tend to experience somatic injuries and psychological issues such as high rates of anger, stress, anxiety, shame, self-blame, guilt, post-traumatic stress disorder symptoms, increased intention of leaving the organization, lowered job satisfaction, and reduced quality of life. At the organizational level, facilities with more cases of WPV tend to encounter challenges with nurse retention, high turnover rates, absenteeism, increased workplace injury claims, reduced job morale, frequent medical errors, and hostile work environments.
WPV can be managed using various strategies. The organizational leadership and management commitment and employee engagement in safety measures and programs focused on the specific issues of the mental health department and proper training of the staff is a critical way of reducing the risk. The issues should always be addressed proactively. Proactive management of WPV entails controlling the precursors to the violence before they turn into a problem. Proactive management involves understanding the potential existence of violence in the mental health department and frequently evaluating the risks and hazards (Schmidt et al., 2019). Consequently, the organization is expected to set a clear expectation of appropriate measures and communicate often with the providers and collect feedback for areas that require improvement. An effective reporting mechanism should be implemented and employees to be encouraged to report violent incidences. Importantly, the organization should have supportive leaders who are committed to the safety of the organization.
NURS 4455 Workplace Violence Discussion References
Mento, C., Silvestri, M. C., Bruno, A., Muscatello, M. R. A., Cedro, C., Pandolfo, G., & Zoccali, R. A. (2020). Workplace violence against healthcare professionals: A systematic review. Aggression and violent behavior, 51, 101381. https://doi.org/10.1016/j.avb.2020.101381
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Schmidt, M. J., Wessling, E. G., McPhaul, K., London, M., & Lipscomb, J. (2019). Workplace violence in health care: An overview and practical approach for prevention. Psychiatric Annals, 49(11), 482-486. https://doi.org/10.3928/00485713-20191010-01
DQ1 Think about your current or former workplace. Are you aware of any specific actions that were taken to protect employees from workplace violence? What more could you suggest?
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What is Workplace Violence?
This workplace violence website provides information on the extent of violence in the workplace, assessing the hazards in different settings and developing workplace violence prevention plans for individual worksites.
What is workplace violence?
Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors. Acts of violence and other injuries is currently the third-leading cause of fatal occupational injuries in the United States. According to the Bureau of Labor Statistics Census of Fatal Occupational Injuries (CFOI), of the 5,147 fatal workplace injuries that occurred in the United States in 2017, 458 were cases of intentional injury by another person. [More…] However it manifests itself, workplace violence is a major concern for employers and employees nationwide.
Who is at risk of workplace violence?
Many American workers report having been victims of workplace violence each year. Unfortunately, many more cases go unreported. Research has identified factors that may increase the risk of violence for some workers at certain worksites. Such factors include exchanging money with the public and working with volatile, unstable people. Working alone or in isolated areas may also contribute to the potential for violence. Providing services and care, and working where alcohol is served may also impact the likelihood of violence. Additionally, time of day and location of work, such as working late at night or in areas with high crime rates, are also risk factors that should be considered when addressing issues of workplace violence. Among those with higher-risk are workers who exchange money with the public, delivery drivers, healthcare professionals, public service workers, customer service agents, law enforcement personnel, and those who work alone or in small groups.
How can workplace violence hazards be reduced?
In most workplaces where risk factors can be identified, the risk of assault can be prevented or minimized if employers take appropriate precautions. One of the best protections employers can offer their workers is to establish a zero-tolerance policy toward workplace violence. This policy should cover all workers, patients, clients, visitors, contractors, and anyone else who may come in contact with company personnel.
By assessing their worksites, employers can identify methods for reducing the likelihood of incidents occurring. OSHA believes that a well-written and implemented workplace violence prevention program, combined with engineering controls, administrative controls and training can reduce the incidence of workplace violence in both the private sector and federal workplaces.
This can be a separate workplace violence prevention program or can be incorporated into a safety and health program, employee handbook, or manual of standard operating procedures. It is critical to ensure that all workers know the policy and understand that all claims of workplace violence will be investigated and remedied promptly. In addition, OSHA encourages employers to develop additional methods as necessary to protect employees in high risk industries.
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